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What Are Insights?

Insights give you a clear picture of how your organisation uses AI. Instead of reading individual sessions, you see the patterns: which services are used, what they are used for, how much is happening, and how far your deployment has reached. Use insights to spot trends, find gaps, and make governance decisions based on real activity.

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Three Views

Open Insights in the sidebar and pick a view.

General

A single view across your whole organisation, section by section.

Workspaces

One card per workspace, so you can compare teams and sort by what matters.

AI Literacy

A grade for how well AI is used, produced by the Coach agent.

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The General View

The General view is made of sections, from top to bottom.

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Declared Services and Shadow AI

A service is declared once you add it to your inventory. Any other service in use counts as Shadow AI. The Shadow AI vs. Declared service use chart in Activity compares the two over the period. Use the Service type filter to show only Declared services or only Shadow AI. See Inventory to declare services.

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Use Cases

The Use cases section shows what people use AI for, and whether your policy allows it.
  • All use splits use by status: Declared, Mixed, Undeclared, or Not measured. It also shows how the undeclared share compares with the previous period.
  • Declared and Undeclared list the use cases in each group, with their share of use.
A use case shows as Not measured when its service has no declared use cases yet. When one service accounts for most of that, the section suggests setting it up first. The section follows the time range and a single workspace filter. Other filters do not apply to it, and the section says so when they are active. Service cards in All Services and workspace cards in the Workspaces view also have a Use cases tab, next to Subscriptions and Seats. See Use cases to learn how to declare what a service is for.

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Act on a Service

Select a service name in any section to open its menu.
  • View details opens the service in the service catalogue.
  • View sessions opens the sessions for that service, with the same time range and filters.
  • Declare service adds it to your inventory, and Undeclare removes it. This needs permission to manage the inventory.

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Focus the View

The filter bar at the top applies to the whole view.
  • Filters: narrow by workspace, service, and more. With Microsoft Entra connected, you can also filter by department, office, or group.
  • Origin: all activity, web, or desktop.
  • Service type: all services, declared services, or Shadow AI.
  • Time range: today, the last 7 days, the last 30 days, the last year, or a custom range.
Save a set of filters as a view to return to it later.
When a selection covers fewer subjects (distinct users or devices) than your minimum group size, Insights shows Hidden to protect privacy in place of the figures. Widen the filters or the time range to see results. The minimum is set under Settings → General.
Need something to share? Build a PDF in Reports.

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Using Insights Well

Spot Shadow AI, untreated risks, or undeclared use before they become incidents.
Base your inventory and declared use cases on how your organisation actually uses AI.
Watch how use grows and check that your governance keeps pace.

Use cases

What AI is used for, and how to declare what each service is for.

AI Literacy

How the grade is calculated, and what Coach contributes.

Inventory

Declare the services your organisation uses.

Service catalogue

Browse the AI services Velatir can detect.

Reports

Share Insights as a document, on demand or on a schedule.